What is cloud telephony?
- 2021-03-01 1:25 PM
Cloud telephony, also known as IP telephony, VoIP or hosted IP telephony, uses Internet networks to transmit voice calls. This means that you no longer need a traditional analog copper phone line to make calls. It also means several benefits:
1- Efficiency, because you can have the same telephone system with a single main number with devices from the same telephone system distributed in several physical locations.
Ex: 10 phones in Toronto and 20 in Montreal.
2- Unique features such as advanced call transfer, voice recognition and many others, unified communication, call recording, advanced statistics.
3-The financial savings that this technology provides you with is significant, but you must ensure that you have a reliable supplier registered with regulatory agencies.
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