•   2021-03-01 1:26 PM
•  
  • FAQ - English

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A temporary greeting message allows you to override the usual unavailable voicemail greeting without erasing it. You can then easily remove the temporary greeting and restore the original unavailable greeting once you're back.
You can record a temporary greeting (usually used for when you're away on vacation or an away from the office for an extended period of time) by following these steps:
1. Press on the envelope button on your phone to dial your voicemail or access your voicemail remotely.
2. Key in your voicemail PIN password when prompted. (The default PIN is 1234)
3. Press on the "0" key to enter the advanced options menu.
4. Press on the "4" key to record the temporary greeting.
5. The recording will start after the tone. Once you're done recording your greeting press on "#" to end the recording.
6. You will now need to confirm your recording. Press on "1" to accept your recording. If you wish to re-record, press on "3" and you can also press on "2" to listen to the recording.
7. The temporary message has now been activated. You can hang up the phone or access to another option.
Once you're back and want to remove the temporary message, follow these instructions:
1. Press on the envelope button on your phone to dial voicemail or access your voicemail remotely.
2. Type in your voicemail PIN password when prompted.
3. Press on the "0" key to enter the advanced options menu.
4. Press on the "4" key to record the temporary greeting.
5. Press on the "2" key to delete the temporary greeting.
6. The temporary greeting has now been activated. You can hang up the phone or access to another option.